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Terms & Conditions

SWISH Hair Extensions is a registered limited business that owns and operates this website. Should you use the the services offered through this website, you are therefore agreeing to the terms and conditions set in place for a satisfactory service. Please keep yourself familiar with visiting the T&C’s on the website as it is updated from time to time. If you do not agree with these T&C’s please do not continue with our company.

The reference ‘us’ or ‘we’ used on this website refers to Swish Hair Extensions LTD – CEO and alike. The terminology ‘you’ refers to you as the consumer of the products available.

Sale & payment

  • Ordering products from Swish Hair Extensions means you are liable to follow their T&C’s in place to protect all parties.
  • Swish Hair Extensions accepts variant payment methods, please familiarise yourself with the policies in place of your credit occupant of choice to avoid unexpected charges.
  • Stock is subject to availability and confirmation of payment. To place an order with Swish Hair Extensions LTD, you must possess a valid debit or credit card.
  • We use Paypal to take full, zero credit payments, they will check you have sufficient funds in your account before the order total is taken from your bank account.
    • PayPal and KLARNA are available for zero interest credit purchases. Please follow their T&C’s for information on how to place an order with their permissions.
    • Wholesale purchases will be available for consumers of full hairdressing and hair extension qualifications. Proof of retained qualification must be acquired before accounts can be made.
    • Wholesale account holders must use this service strictly for their own business and not share this with the public or other traders.
    • Whilst we try to keep description and pixel edit close to the reality of the product, please bare in mind colour settings on each technical device can differentiate. Please follow the returns T&C’s to avoid any disappointments.
    • Additional charges – if any, will be clearly stated at check out. Prices are inclusive of V.A.T.
    • Products are as described, however – the colour of the hair extensions differentiate to each technical device, it is advised to seak advice from a professional – hairdresser/hair extension specialist or get in touch with the swish team for an online consultation before ordering the hair if unsure on colour choice.

Returns & exchanges

    • Consumers have 21 days to return products – hair extensions are classed as a hygiene product, therefore the packaging must not have been opened, breaking the seal of the packaging will mean that a refund or exchange can not be made.
    • Products will be replaced, or refunded if faulty or not as described as long as maintenance and returns policies are followed.
    • replacements will be like for like and value of the replaced order once the returned goods are back and analysed by the swish team.

Confidential information

    • Name, address, postcode, phone number will be saved through cookies.

Owning your locks

    • Products used on the hair extensions as maintenance at home is completely at the consumers choice. We advise against colour hair extensions, this includes toning such as purple shampoos, semi/demi hair dies as the hair extensions do not have a blood supply to maintain the natural oils needed to reconstruct the hairs cortex.
    • Sunbeds/saunas/abroad holidays can take negative effect to the hair extensions, there is aftercare advice to follow on the tabs in the menu of this site.
    • Sun creams can discolour the hair, please use mineral sunscreens that do NOT contain ingredients – Avebenzone (Butyl Methoxydibenzoylmethane) and Octocrylene.
    • Hair discoloration is inevitable and will occur over a period of time – this is not a manufacturing fault.
    • Hair extensions can last anywhere between 4-12+ months depending on application and maintenance. The period of time is down to the consumers ritual.